Policy

SHIPPING

All orders are shipped through USPS Priority. This includes a $50 insurance coverage via USPS. If there is a problem with an order, the parcel recipient is responsible for creating an insurance claim through USPS and can collect the insurance money. Please contact me via email at daniharrison00@gmail.com or through my instagram @mother.silver direct messages if you have specifications for shipping or would like to purchase a larger insurance policy.

 

RETURNS

Returns are accepted on a case-by-case basis. Please contact me via email at daniharrison00@gmail.com or through my instagram @mother.silver direct messages if there is some reason you feel a return is necessary. Buyer pays return shipping fees.  

 

REPAIRS AND RESIZING

If your piece needs repair because of a defect on my behalf, I will repair it free of charge. If there is damage to your piece from normal wear and tear or an accident, I will repair at $60/hr. Resizing rings, chains, etc. is possible, and there is $35 resize fee. Buyer pays shipping both ways for all of the above.

 

CUSTOM ORDERS

I am more than happy to fulfill custom orders. In most cases, I will require full payment up front. In some certain cases, I will accept a deposit of 50% of cost, and collect the full payment when the piece(s) is completed. Please contact me via email at daniharrison00@gmail.com or instagram @mother.silver direct messages for customs.

 

CUSTOMER INQUIRIES

All of my jewelry is handcrafted and marketed by me alone. I do my best to take quality photos that portray each piece with its true colors, shapes, and sizes. However, please feel free to contact me via email at daniharrison00@gmail.com or through instagram @mother.silver direct messages if you would like more information on any piece.